Polar Help Desk |
| Polar Help Desk -- Web based help desk that tracks incidents, integrates with e-mail and more.. | |||
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Version : 4.1 Size: 9444 Price : 200 Downloads : 220 OS : WinXP,Windows2000,Windows2003 Contact : submissions@polarsoftware.com Publisher: Polar |
Polar Help DeskDescription |
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base Polar Help Desk , email integration, reports and user friendly interface it helps you manage your support department Polar Help Desk .
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external cus |
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tomers Polar Help Desk , while maintaining centralized control.
Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support r |
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esources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives You can free download Polar Help Desk now |
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Polar Help Deskkeywords |
| web based help desk,help desk,helpdesk,technical support,help desk software,help |
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