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VersaSRS Help Desk -- versaSRS is an advanced, powerful and feature rich 100% browser based solution..
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Version : 3.2.1
Size: 21431
Price : 500
Downloads : 599
OS : Windows2000,WinXP,Windows2003
Contact : support@versadev.com
Publisher: VersaDev
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VersaSRS Help Desk Description
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versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead VersaSRS Help Desk , it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology |
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. versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group VersaSRS Help Desk , User Call |
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Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling. Developed by VersaDev, www VersaSRS Help Desk .versadev.com, support@versadev.com
You can free download VersaSRS Help Desk now
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VersaSRS Help Desk keywords
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Help Desk, Service Request, web based, thin client, browser based, Call Centre,
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